Blog
Lessons I've learned, things I've done, approaches I take and other insights I feel inclined to share.
A closer look at how I add real value
My method, developed through an extensive career of project and program management and continuous improvement, is an effective way to find and fix systemic issues in any system. This article describes my approach, in order to give potential clients an insight into how I will be spending my initial four weeks with them.
The knowledge and skill required to distil complex problems into simple ideas
Ideas can feel simple either because they ARE inherently simple, or because someone with real expertise has removed everything non-essential and left behind only what is required to convey them clearly.
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The path to better isn't necessarily a straight line
A story about a time I created a gamified exercise at a previous job to demonstrate the theory of constraints, and found an unexpected lesson about persistence when seeking continuous improvement.
An analogy
As a game designer (/leader), if you want your players (/staff) to feel afraid, unsettled or uncertain… limit their vision! However, If you want to empower them, imbue them with a sense of adventure and instill in them a desire to go places, then let them see far into the distance. Just make sure you don't waste too much processing (/brain) power rendering the distant future in too much detail.
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